Email continues to be the predominant form of business communication, yet many business climates are becoming even more casual. What’s the best way to start a message? How formal or informal should your salutation be?
The best answer: It depends.
An email opening consists of a greeting and a name. It can set a formal, respectful tone or an informal, friendly tone.
Dear Mr. Lee:
Good morning, Brad.
A reader questioned whether to include a comma between an informal greeting and the person’s name: ContinueLike it? Share it!