Tag Archives: email tips

What is Syntax, and Why Does it Matter in Writing and Speaking?

guy_edits_syntaxIf you haven’t heard my definition of grammar, here it is:

Grammar encompasses the words we choose, how we string them together, and how we punctuate them to give them meaning.

The stringing-words-together part is called syntax: the arrangement of words and phrases to create well-formed sentences.

Why should you pay attention to syntax? Because the order of your words can be critical to making your message clear.

Consider these examples from a variety of online sources. You’ll find the original sentence, what’s wrong with it in terms of syntax, and a rewrite. Continue

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Can Google Be a Verb?

woman thinking about Google searchAs is the case with many nouns in the English language, frequent usage dictates that Google has evolved to a status of both a noun and a verb.

As a noun, Google is a search engine you can use to find a variety of online information. As a proper noun (a specific person, place or thing) and a trademark, it is capitalized.

As a verb, google is the action of using the search engine Google to find information on the internet. When used as a verb, google can be capitalized or expressed in lowercase letters.

Example: If you want to know who founded Google, just google it!
(Answer: Larry Page and Sergey Brin, in case you really want to know.) Continue

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How to Create and Punctuate Bullet Points

bullet_pointsBullet points help readers scan what you’ve written, quickly drawing attention to key issues and facts. They can tell readers what needs to be done, provide step-by-step instructions, highlight important elements, or list features.

Bullets can be round, square, triangular, diamond, or even customized or whimsical graphics. When listing steps to take, numbers can serve as bullet points to emphasize the correct sequence.

There are no fixed rules of grammar about how to use bullet points, but here are some guidelines. Continue

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Headline Lessons: Contractions, Redundancies, Verb Forms

HeadlinesToday is a holiday in the U.S. — The Fourth of July (Independence Day) — so many of you probably are not in your office or at your computer.

But my email list is not limited to U.S. residents, so I went to my latest collection of headlines to develop a post for those of you who are toiling through this American holiday.

Headlines and the grammar lessons they teach

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Writing Tips: 5 Techniques to Boost Your Readers’ Comprehension

Barbara McNichol

Whether it’s an email, a report, or a chapter in a book, are you sometimes challenged to make your writing easier to follow?

What are ways to create a smooth flow that guides your readers?

My friend and colleague Barbara McNichol, a nonfiction writing and editing expert, offers suggestions. Consider her tips to improve your writing: Continue

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8 Reminders for Better Emails

Laptop, speaker, envelopes graphicEmail continues to be our primary mode of business communication. It’s often the first contact you have with — and the first impression you make on — a potential customer or employer.

A mastery of grammar helps you choose the right words and punctuation. This infographic has tips that show you not only how to compose a message that’s effective; it shows you how to create an email that’s visually pleasing and easy to read. Continue

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3 Worst Places to Make Grammar Mistake: News Headline, Report Title, Email Subject Line


www.RuthlessEditor.comNews headlines draw us into a story. Report titles summarize what our readers can expect. Email subject lines should do both.

That’s why these are the three worst places to make a grammar error.

Here are four headlines that don’t pass my Ruthless Editor grammar test and how they could be better: Continue

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Periods and Commas Are Ultimate Insiders

www.RuthlessEditor.comWhen you start writing, whether an email, a blog, a report or the next chapter of your book, you don’t want to interrupt your flow by stopping to ponder punctuation. It makes sense to get out your words and thoughts first, postponing punctuation decisions until later.

As you begin to fine-tune your copy, you might get stuck trying to remember what goes inside and what goes outside quotation marks. These tips can help.

In American English, commas and periods always go inside quotation marks, even when quotation marks enclose a single word. Continue

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3 Tips to Solve the Who vs. Whom Dilemma

www.RuthlessEditor.comFewer and fewer people seem to recognize when to use who and when to use whom. Have who and whom become interchangeable? 

It depends on whom you ask.

There still are people who value grammatical correctness, and there still are those who will judge you for not knowing the difference between who and whom.

These three tips will help those who care but get confused:

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Email Salutations: Formal or Informal? Comma or Colon?

man_sending-emailEmail continues to be the predominant form of business communication, yet many business climates are becoming even more casual. What’s the best way to start a message? How formal or informal should your salutation be?

The best answer: It depends.

An email opening consists of a greeting and a name. It can set a formal, respectful tone or an informal, friendly tone.

Dear Mr. Lee:
Good morning, Brad.
Hi Brad!

A reader questioned whether to include a comma between an informal greeting and the person’s name: Continue

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