Tag Archives: email tips

How to Create and Punctuate Bullet Points

bullet_pointsBullet points help readers scan what you’ve written, quickly drawing attention to key issues and facts. They can tell readers what needs to be done, provide step-by-step instructions, highlight important elements, or list features.

Bullets can be round, square, triangular, diamond, or even customized or whimsical graphics. When listing steps to take, numbers can serve as bullet points to emphasize the correct sequence.

There are no fixed rules of grammar about how to use bullet points, but here are some guidelines. Continue

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Headline Lessons: Contractions, Redundancies, Verb Forms

HeadlinesToday is a holiday in the U.S. — The Fourth of July (Independence Day) — so many of you probably are not in your office or at your computer.

But my email list is not limited to U.S. residents, so I went to my latest collection of headlines to develop a post for those of you who are toiling through this American holiday.

Headlines and the grammar lessons they teach

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Writing Tips: 5 Techniques to Boost Your Readers’ Comprehension

Barbara McNichol

Whether it’s an email, a report, or a chapter in a book, are you sometimes challenged to make your writing easier to follow?

What are ways to create a smooth flow that guides your readers?

My friend and colleague Barbara McNichol, a nonfiction writing and editing expert, offers suggestions. Consider her tips to improve your writing: Continue

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8 Reminders for Better Emails

Laptop, speaker, envelopes graphicEmail continues to be our primary mode of business communication. It’s often the first contact you have with — and the first impression you make on — a potential customer or employer.

A mastery of grammar helps you choose the right words and punctuation. This infographic has tips that show you not only how to compose a message that’s effective; it shows you how to create an email that’s visually pleasing and easy to read. Continue

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3 Worst Places to Make Grammar Mistake: News Headline, Report Title, Email Subject Line


www.RuthlessEditor.comNews headlines draw us into a story. Report titles summarize what our readers can expect. Email subject lines should do both.

That’s why these are the three worst places to make a grammar error.

Here are four headlines that don’t pass my Ruthless Editor grammar test and how they could be better: Continue

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Periods and Commas Are Ultimate Insiders

www.RuthlessEditor.comWhen you start writing, whether an email, a blog, a report or the next chapter of your book, you don’t want to interrupt your flow by stopping to ponder punctuation. It makes sense to get out your words and thoughts first, postponing punctuation decisions until later.

As you begin to fine-tune your copy, you might get stuck trying to remember what goes inside and what goes outside quotation marks. These tips can help.

In American English, commas and periods always go inside quotation marks, even when quotation marks enclose a single word. Continue

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3 Tips to Solve the Who vs. Whom Dilemma

www.RuthlessEditor.comFewer and fewer people seem to recognize when to use who and when to use whom. Have who and whom become interchangeable? 

It depends on whom you ask.

There still are people who value grammatical correctness, and there still are those who will judge you for not knowing the difference between who and whom.

These three tips will help those who care but get confused:

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Email Salutations: Formal or Informal? Comma or Colon?

man_sending-emailEmail continues to be the predominant form of business communication, yet many business climates are becoming even more casual. What’s the best way to start a message? How formal or informal should your salutation be?

The best answer: It depends.

An email opening consists of a greeting and a name. It can set a formal, respectful tone or an informal, friendly tone.

Dear Mr. Lee:
Good morning, Brad.
Hi Brad!

A reader questioned whether to include a comma between an informal greeting and the person’s name: Continue

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12 Tips For Better Business Emails

email tipsThe concept of email emerged in 1971, and the familiar format — Date, From, To, Subject, Message — is based on the memo format of the typewriter era.  Typewriters have gone the way of the dinosaur, but there doesn’t appear to be anything on the horizon to replace email.

Brushing up on grammar is a good first step to improving your electronic business communication. Here are a dozen killer tips from a ruthless editor to help you fine-tune your email skills. Continue

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Tame Email Tyranny with EOM Subject Line

Does email rule your life? Are you incessantly checking emails — even on the Labor Day holiday weekend — hoping to keep your inbox whittled to your standard for an acceptable number of messages requiring some kind of action at some point? (The number I’m learning to live with is about 150.)

In the Aug. 28, 2014, New York Times, op-ed contributor Clive Thompson cited a McKinsey study showing that white-collar workers “spend 28 percent of their workweek slogging through the stuff.” Continue

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